plumbing emergencies

An Expensive Solution To A Frozen Bathroom

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My daughter called me early the other morning. Her master bathroom is poorly insulated from her garage, and although the water was flowing easily through the water pipe to the rest of her home, water wasn’t running out of her bathroom faucets – did she have a leak? More than likely, I told her, she had a frozen pipe!

Municipal fountain iced over.North Texas, we just had the coldest weather we’ve had in twenty years this February. I’m sure my daughter, (who knows the dangers of frozen pipes by the way), isn’t the only one who didn’t consider that this year was a different situation than years past. Those single digit and below temperatures can really stop things up tight, potentially causing some significant damage when pipes decide to thaw.  [Read more…] about An Expensive Solution To A Frozen Bathroom

Just How Available is Gary’s Quality Plumbing?

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Ever wonder if you can count on us after-hours? Well, we’re not an emergency service company, but we are a family-owned and compassionate company – and we thought we should let you know how much you mean to us.
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Generally speaking, our last call at the end of the day ends when we can reasonably finish a call. We do finish service calls most days. Some types of things, however, need to be handled to a stopping point and then finished the next day. We are happy to provide work for our employees that allows for our family values, but occasionally we have to extend our hours to accommodate a situation that comes up. And we’re happy to do it!

We normally close for weekends and holidays, but we’ll help with major emergencies that cannot wait until the next business day. We check our voicemail frequently so we can handle these problems. However, we may only be able to advise on how to temporarily shut down malfunctioning equipment as our suppliers are closed the same days as well.

We hope this helps you understand how we help you even though we’re not considered an emergency service company. There are advantages to working with a smaller family business!