When you’re having an emergency, you wait and look … and look … and drive yourself crazy looking for your plumber to pull up to your house. There is NEVER any plumber ANYWHERE that can be there fast enough for a customer’s emergency! In that case, you’re plenty aware of who is knocking at your door. But what if you are simply having routine maintenance done, or a less urgent situation? We all know it’s very easy to be distracted in the home and not really think about who is at your door. If you are already one of our valuable customers, you know us all by name. But if you are a new customer, how can you be sure it is our company at your door?

First of all, look out a near window to see if our clearly marked company vans are outside where you can see them. If you can’t see the truck, ask through the door, “Who is it?”  It is possible that while you were looking out the window our man may have walked back to the truck for something, or stepped far enough away from the door that he didn’t hear you. Our men wear shirts with “Gary’s Quality Plumbing” clearly marked on the back, and their names are on the front. If you don’t see those words, you’re not dealing with Gary’s Quality Plumbing, and you need to make an excuse to get back behind the door and lock it until you can find out if who you’re dealing with is legitimate.

Our goal is to provide you excellent products and service, safely. We want to encourage our customers to be aware of who is at their door, and to call our company to speak with Dorothy or Debi if you have any doubts whatsoever. We do our best to be easily identified by our customers, and value their safety at all times.